Support

We are here to help with any questions about your purchase, downloads, or our products.

How to Contact Us

All customer support is handled through our Etsy shop. This keeps your order details, purchase history, and conversation in one place so we can help you faster.

To reach us:

1. Go to our Etsy shop: etsy.com/shop/AtlasPagesStudio
2. Click the "Contact" button on the shop page (or look for "Message this shop").
3. Describe your issue and include your order number if applicable.
4. We typically respond within 24 hours.

Common Issues

Before contacting us, check if your question is answered in our FAQs or User Guides.

Download problems? Check your Etsy purchase history under Purchases and Reviews. Your download link is available there permanently. If the file appears corrupted or incomplete, message us on Etsy and we will send a replacement.

Compatibility questions? Our planners work with any PDF annotation app. See our User Guides for setup instructions on GoodNotes, Notability, Xodo, and Samsung Notes.